juaraspin Platform Privacy Notice

This page describes what we collect when you use juaraspin and how we keep that data protected. We at juaraspin take your privacy seriously. When you open an account, deposit funds via DANA, e-wallet, mobile banking, or your bank, and place bets on football, live-dealer tables, or slots, we collect personal information. We use that information only to operate our platform, verify your identity, process your transactions, and comply with legal obligations.

We do not sell your data to third parties. We do not share your betting history or payment details with advertisers or data brokers. Our servers may sit outside your jurisdiction, but we apply the same security standards regardless of location. This notice explains what data we collect, how we use it, who has access to it, and what rights you have.

If you have questions about our privacy practices, contact our support team using the link on your account dashboard.

What Data We Collect

We at juaraspin collect data in several categories. When you register, we collect your name, email address, phone number, date of birth, and residential address. We use this information to verify your identity and comply with anti-money-laundering regulations.

When you deposit or withdraw, we collect payment details: your e-wallet account, bank account number, or virtual account identifier. We also record the amount, date, and time of each transaction. This information is used to process your payments and detect fraud.

When you place bets on Liga 1, Piala AFF, Champions League, or other markets, we record your bet details: the event, the stake, the odds, and the outcome. We also log your activity on live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger) and slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways). This data helps us settle bets accurately and detect suspicious patterns.

How We Use Your Data

We at juaraspin use your data for the following purposes:

• Account management: We verify your identity, manage your account, and process password resets.
• Payment processing: We process deposits and withdrawals via QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet.
• Bet settlement: We record your bets and settle them based on official results from leagues, tournament organizers, and game providers.
• Fraud detection: We analyze your activity to detect unauthorized access, duplicate accounts, and suspicious betting patterns.
• Legal compliance: We comply with anti-money-laundering, know-your-customer, and tax-reporting obligations in our jurisdiction.
• Customer support: We use your data to respond to your inquiries and resolve disputes.

Third-Party Processors

We at juaraspin work with third-party service providers to operate our platform. These include payment processors (who handle mobile banking, local payment, online payment, and bank transfers), hosting providers (who store our servers), and identity-verification services (who confirm your name and address). We require all third parties to protect your data with the same security standards we apply.

We do not sell your data. We share it only with service providers who help us operate juaraspin, and only to the extent necessary.

We may disclose your data if required by law—for example, if a court orders us to provide information to law enforcement or a tax authority. We will notify you of such requests unless legally prohibited from doing so.

How We Protect Your Data

We at juaraspin use industry-standard encryption (TLS 1.2 and above) to protect all data in transit. Your login credentials, payment information, and betting history are encrypted at rest. Our servers are protected by firewalls and intrusion-detection systems. We conduct regular security audits and penetration tests to identify and fix vulnerabilities.

However, no security system is perfect. We cannot guarantee that your data will never be compromised. If we detect a data breach, we will notify you and relevant authorities as required by law.

Cookies and Tracking

We at juaraspin use cookies to remember your login session, store your preferences, and analyze how you use our platform. Cookies are small text files stored on your device. You can disable cookies in your browser settings, but this may affect your ability to use juaraspin.

We do not use cookies to track you across other websites. We do not sell cookie data to advertisers. We use cookies only to improve your experience on juaraspin.

Your Rights

We at juaraspin recognize your right to access, correct, and delete your personal data. You can request a copy of all data we hold about you by contacting our support team. You can ask us to correct inaccurate information (for example, if your address has changed). You can request deletion of your account and associated data, subject to legal retention requirements.

If you believe we have misused your data, you have the right to lodge a complaint with the data-protection authority in your jurisdiction.

Data Retention

We at juaraspin retain your personal data for as long as your account is active. After you close your account, we retain your data for a minimum of 5 years to comply with anti-money-laundering and tax-reporting obligations. After that period, we delete or anonymize your data unless we are required by law to retain it longer.

Your betting history and transaction records are retained for dispute resolution and audit purposes. If you request deletion of your account, we will remove your personal information but may retain anonymized betting data for statistical analysis.

International Data Transfer

We at juaraspin operate from outside Indonesia. Your data may be transferred to and stored on servers located in other countries. These countries may have different data-protection laws than your jurisdiction. By using juaraspin, you consent to the transfer of your data internationally. We apply the same security standards to all data regardless of where it is stored.

Children's Privacy

We at juaraspin do not knowingly collect data from children under 18 years old. Our platform is intended for adults only. If we discover that we have collected data from a child, we will delete it immediately and close the account.

Changes to This Privacy Notice

We at juaraspin may update this privacy notice from time to time. If we make material changes, we will notify you via email and give you 30 days to review the updated notice. Continued use of juaraspin after the 30-day period constitutes acceptance of the updated privacy notice.

Contact juaraspin

If you have questions about our privacy practices, want to access your data, or wish to lodge a complaint, contact our support team through the help link on your account dashboard. We offer English-language support and aim to respond to all inquiries within 24 hours.

We are committed to protecting your privacy and operating juaraspin transparently. Your trust is important to us, and we take our responsibility to safeguard your data seriously.